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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M Wakefield

October 29, 2025

5  out of  5
rating by M Wakefield
"Austin was a dream to work with! So flexible with the insane schedule I keep. I now pay 65% less than what I was paying the military insurance brand! Thank you AUSTIN!!!"
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Tripp Kearley

October 24, 2025

5  out of  5
rating by Tripp Kearley
"Beth was so amazing and the process to get what I needed done was fast and easy. She really does a great job and you can tell she loves what she does."
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Brooke Williams

October 21, 2025

5  out of  5
rating by Brooke Williams
"Austin was very helpful!! Totally recommend this office!"
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Ty Hale

October 13, 2025

5  out of  5
rating by Ty Hale
"It's always a wonderful experience to work with Beth at Michael Hodges State Farm in Pensacola. I have both my homeowners and Vehicle insurance with State Farm. My daughter's vehicle insurance had lapsed unknowingly to us. She was on a policy with her father. Beth worked with us from the beginning to the end to get the policy reinstated. Call after call after call. Beth was very patient, knowledgeable, incredibly attentive and professional throughout the entire process. When the policy was reinstated, Beth took the time two days later to followed up with me to ensure if myself or my daughter needed anything. A1 customer service received from Beth. Beth I can't thank you enough for all the follow up and walking us through the steps in order to reinstate the insurance policy."
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Christy Hayes

October 7, 2025

5  out of  5
rating by Christy Hayes
"Austin, at Michael Hodge State Farm, went above and beyond in helping us realize the savings they could offer us and even with an added bonus. We have five vehicles we are insuring with them and considering switching our home owner's policy as well. So far, I would highly recommend them for all your insurance needs."
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cassie barnes wiggins

October 3, 2025

5  out of  5
rating by cassie barnes wiggins
"I had a great experience with Beth at Michael Hodges State Farm in Cantoment. She was very knowledgeable about my policy."
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Diana Bain

October 3, 2025

5  out of  5
rating by Diana Bain
"I absolutely love Beth, every time life throws problems at me, they make it so easy to fix things. Thank you so much Beth. You are the best. 🥰"
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R P

October 1, 2025

5  out of  5
rating by R P
"David was excellent. My wife and I were in the process of acquiring renters insurance. He laid out everything clearly, and answered all of the questions that we had. He had persistent follow-ups which I appreciated as I was coordinating everything for our move. We appreciate you David! Thanks for the 5⭐️ service and effort!"
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Cheryl Hixon

September 30, 2025

5  out of  5
rating by Cheryl Hixon
"michael got me signed up with a new car insurance policy and a great price ! what i was paying with progressive was nuts ! it was quick and easy ! thank you ! really appreciate it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Olsen

September 26, 2025

5  out of  5
rating by Rachel Olsen
"I had such a wonderful experience working with Esther at Michael Hodges State Farm in Pensacola. She was incredibly attentive, professional, and thorough every step of the way. Esther took the time to answer all of my questions with so much patience and kindness, and I truly felt like she cared about finding the best options for me. It’s rare to find someone who combines expertise with genuine compassion, and Esther does exactly that. I can’t recommend her highly enough—thank you for making the process so smooth and stress-free!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim Munro

September 26, 2025

5  out of  5
rating by Kim Munro
"Absolutely the best. Friendly and always helpful. Highly recommend. Beth is a Godsend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emily Peck

September 25, 2025

5  out of  5
rating by Emily Peck
"Austin has been so helpful through everything"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Anderson

September 24, 2025

5  out of  5
rating by Larry Anderson
"This was the smoothest I ever went through getting Insurance. Michael was precise on making sure I got the coverage I needed and what I preferred. Need insurance call this guy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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BOB RAINEY

September 16, 2025

5  out of  5
rating by BOB RAINEY
"Candace gave me 5 star help on my homeowners policy. She is an asset to this company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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tyler barber

September 3, 2025

5  out of  5
rating by tyler barber
"David makes choosing State Farm a no brainer! Literally everything in my life is insured through State Farm. Thank you David!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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R. M. Megginson

August 20, 2025

5  out of  5
rating by R. M. Megginson
"Esther was wonderful to speak with. Very professional yet kind and very helpful. Thank you so much."
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Megan Sacks

August 19, 2025

5  out of  5
rating by Megan Sacks
"David navigates my terribly managed ADHD very well and somehow succeeds in getting my impulse purchases covered for as reasonable a price as someone who also has an over 55 person with a questionable driving record on their policy in a terribly expensive state can expect."
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Sincere Logic

August 13, 2025

5  out of  5
rating by Sincere Logic
"Austin made a complicated situation very easy to navigate. He even followed up afterwards to make sure our future needs were taken care of. 5 stars"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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TJ Wood

August 13, 2025

5  out of  5
rating by TJ Wood
"Had to work through some insurance inquiries and a very nice and capable gentleman named Austin helped me with multiple issues. He was extremely professional and helpful. With customer service like this, I will continue to use this agency for my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Andrews

August 13, 2025

5  out of  5
rating by Michael Andrews
"Wanted to leave a 5 star review for David Tucker! A great help! Also very nice to talk to!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kristian Henry

August 13, 2025

5  out of  5
rating by Kristian Henry
"My agent Austin was amazing. I told him my budget and he worked with me to get me the rate I can afford. I can’t thank him enough."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Rickenbacker III

August 12, 2025

5  out of  5
rating by John Rickenbacker III
"Austin is the man! He is very knowledgeable and I would recommend 10/10"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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James Dickens

August 10, 2025

5  out of  5
rating by James Dickens
"Candace is great and very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lamarr Green

August 1, 2025

5  out of  5
rating by Lamarr Green
"🍺🧐💻📡very knowledgeable, and his services saved me over 90 bucks ‼️🍺😆👊Eat-IT USAA, and kick-ROCK's‼️"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vondelin Plant

July 31, 2025

5  out of  5
rating by Vondelin Plant
"Long time State Farm customer here! Alonzo helped me better understand my coverage and the information he provided was very helpful. State Farm is the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"